https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264766#M872336 <P>if you got the "full access required' message, you won't have the send 2FA to email option</P><P>you need to ask PM to help.&nbsp; you won't be able to open proper Chatbot ticket, so just message them</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P> Mon, 21 Oct 2024 00:26:07 GMT slusagm 2024-10-21T00:26:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264763#M872333 <P><SPAN>I cannot receive a code by text for my account as I am out of the country, and also cannot access my full account to cancel my subscription. What options to send the code by email is&nbsp;</SPAN>available or how do I cancel my subscription ?</P> Mon, 21 Oct 2024 00:11:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264763#M872333 kallie01 2024-10-21T00:11:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264764#M872334 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/485084">@kallie01</a>&nbsp; do you see option “ didn’t get code “ tap it and you should get email option , If you can’t log into to do so , ask support to remove the credit card on file right away&nbsp;</P><P class=""><SPAN class="">send&nbsp; a&nbsp; private message &nbsp; To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span>Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></SPAN></P> Mon, 21 Oct 2024 00:14:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264764#M872334 Handy1 2024-10-21T00:14:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264765#M872335 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/485084">@kallie01</a>&nbsp;</P><P>There is also Resend Code option to have the 2FA code sent to your email online.</P><P>If you are having issues login. You will need to contact a CS_Agent for help.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Mon, 21 Oct 2024 00:52:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264765#M872335 BKNS27 2024-10-21T00:52:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264766#M872336 <P>if you got the "full access required' message, you won't have the send 2FA to email option</P><P>you need to ask PM to help.&nbsp; you won't be able to open proper Chatbot ticket, so just message them</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P> Mon, 21 Oct 2024 00:26:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264766#M872336 slusagm 2024-10-21T00:26:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1265068#M872409 Mon, 21 Oct 2024 15:22:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1265068#M872409 softech 2024-10-21T15:22:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264997#M872462 Mon, 21 Oct 2024 19:28:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1264997#M872462 softech 2024-10-21T19:28:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1265945#M872885 Wed, 23 Oct 2024 16:29:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/cannot-receive-a-code-by-text/m-p/1265945#M872885 softech 2024-10-23T16:29:18Z