topic Re: Sim card in Get Support

Sim card

cookie4 — Sun, 20 Oct 2024 19:41:42 GMT

I have not received my Sim card. It had been more than 10 days! Is it normal!

Re: Sim card

Handy1 — Sun, 20 Oct 2024 19:42:37 GMT

Can take up to 3 weeks to arrive , but If it’s been more then 10 business days ask support for a update or if they will reimburse you to pick one up from Telus / Koodo store or order from Amazon if your ins hurry

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sim card

Dunkman — Sun, 20 Oct 2024 21:07:52 GMT

@cookie4

Public mobile sends the PM Sim card via Canada Post. Suppose to take less than 10 business days to arrive (official stance of PM mobile). There is no tracking. If more than 10 business days, contact PM via CSA agent.

Re: Sim card

Travis111000 — Sun, 20 Oct 2024 21:10:15 GMT

As previously mentioned, I was able to purchase one immediately from a Telus kiosk. Though, if your experience mirrors mine, you will be out of service for likely three days..and may not be able to fully port over your number.

Re: Sim card

Darren10 — Mon, 21 Oct 2024 12:46:29 GMT

You are most likely at the mercy of Canada Post. If you are in an area outside of a major centre delivery may be slow. Letter mail in my area sometimes takes 10 days door to door and it's a 45 minute drive to where wee send and receive. I would wait at least 3 weeks minimum before you get too worried.