topic Re: NEW PHONE NUMBER in Get Support

NEW PHONE NUMBER

discipline — Sun, 20 Oct 2024 20:34:12 GMT

Hi, I would like to change my phone number, however it doesn't give me a list of numbers, it just shows tat I can put any number i like. Could somebody explain how this thing works to change to a new phone number, because I don't want to lose my current number. Thanks in advance.

Re: NEW PHONE NUMBER

Handy1 — Sun, 20 Oct 2024 20:37:07 GMT

@discipline You can keep refreshing the page for more options like this in your account profile page, also not you can change phone number 4x for free every 30 days

Change # on profile tabs

Re: NEW PHONE NUMBER

Chalupa_Batman — Sun, 20 Oct 2024 20:39:16 GMT

Hey @discipline

Another option if you already have one in mind, if you have any VOIP apps and you've had them for at least 6 months, you can port those numbers over. If you don't like any of the numbers offered by Public Mobile, then go find a good number on TextNow or Fongo and hold it for 6 months and you can port it on over. You can change numbers up to 4 times a month. So you can it to something better for now to avoid others but get that special number you like from VOIP. It's a great idea, I did it.

Re: NEW PHONE NUMBER

Dunkman — Sun, 20 Oct 2024 20:52:39 GMT

@discipline

Public mobile has its own pool of cell phone areas for different locations across Canada.

Here is some more information:

https://www.publicmobile.ca/en/ab/get-help/articles/change-phone-number

You can look around the various available numbers for your area. Don't confirm your choice unless you really want that number.

Re: NEW PHONE NUMBER

Joe_G — Mon, 21 Oct 2024 12:01:04 GMT

@Chalupa_Batman wrote:
So you can it to something better for now to avoid others but get that special number you like from VOIP. It's a great idea, I did it.

If your number was ported from a VOIP service do you ever have a problem receiving 2FA codes?

Re: NEW PHONE NUMBER

Chalupa_Batman — Sun, 27 Oct 2024 16:32:38 GMT

Hey @discipline My apologies for the delay. I was unaware there was a question for me.

Not really. I get them to my phone with no issues. But then again, the only 2FA codes I get are the ones from Public Mobile as this is my my back up phone.