topic Re: Plan didn't change - important!! in Get Support

Plan didn't change - important!!

chi19 — Tue, 04 Jan 2022 21:14:57 GMT

Hi,

I was on a 10 days plan before (with no texting) and I just recently updated my plan to 90 days with 12 GB data, unlimited calling and texting.

I clicked on change my plan now instead of my next renewal date which is tomorrow(Nov 4th). I thought that my plan would change right away but I am still getting a message saying people are trying to text me but I don't have the text msg service on my plan.

When I log into my account, it shows that I have $120 as my available funds but it still shows me $25 per 10 days as my plan.

Please, let me know because I don't want my service to get suspended.

Thanks!

Re: Plan didn't change - important!!

CaNuCk07 — Thu, 03 Nov 2016 15:19:34 GMT

@chi19 Looks like alot of users are having this issue right now.

Be sure to send one of the mods a message and they'll help you out as soon as they can, and include your PM number in your private message.

@Shazia_K

Re: Plan didn't change - important!!

chi19 — Thu, 03 Nov 2016 15:20:35 GMT

Thank you 🙂 !!

I just did