https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1263991#M871762 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/480891">@Erin_delorey</a>&nbsp;</P><P>&nbsp;</P><P><SPAN>To contact a Customer Support Agent, there are 2 methods:</SPAN></P><OL><LI><SPAN>Use the ticketing system by clicking </SPAN><A href="https://urlshortner.tiia.ai/xYpc_I" target="_blank" rel="noopener"><SPAN>here</SPAN></A><SPAN> ,</SPAN> <SPAN>then Contact Us,&nbsp; </SPAN><STRONG>or</STRONG><SPAN>,&nbsp;</SPAN></LI><LI><SPAN>Send a private message to Customer Support Agent by clicking </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><STRONG>here</STRONG></A><SPAN>.&nbsp; You’ll need to be logged into your Community account for the link to work.</SPAN></LI></OL><P><SPAN>Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.</SPAN></P><P>&nbsp;</P> Fri, 18 Oct 2024 22:50:41 GMT HALIMACS 2024-10-18T22:50:41Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1263990#M871761 <P>When I log in, I can’t get past this screen (step 6?). Having a hard time with getting answers from the chatbot. How can I submit a ticket to get this resolved? Any help would be greatly appreciated!</P> Sat, 19 Oct 2024 01:02:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1263990#M871761 Erin_delorey 2024-10-19T01:02:08Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1263991#M871762 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/480891">@Erin_delorey</a>&nbsp;</P><P>&nbsp;</P><P><SPAN>To contact a Customer Support Agent, there are 2 methods:</SPAN></P><OL><LI><SPAN>Use the ticketing system by clicking </SPAN><A href="https://urlshortner.tiia.ai/xYpc_I" target="_blank" rel="noopener"><SPAN>here</SPAN></A><SPAN> ,</SPAN> <SPAN>then Contact Us,&nbsp; </SPAN><STRONG>or</STRONG><SPAN>,&nbsp;</SPAN></LI><LI><SPAN>Send a private message to Customer Support Agent by clicking </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><STRONG>here</STRONG></A><SPAN>.&nbsp; You’ll need to be logged into your Community account for the link to work.</SPAN></LI></OL><P><SPAN>Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.</SPAN></P><P>&nbsp;</P> Fri, 18 Oct 2024 22:50:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1263991#M871762 HALIMACS 2024-10-18T22:50:41Z