topic Payment Want to return in Get Support

Payment Want to return

Rpatel8501 — Fri, 18 Oct 2024 17:26:49 GMT

Hello, I was trying to port my number to public mobile but It's not going to transfer so now I have decided to port my number to Rogers. so I paid for my plan I want to return my payment. And close my account. Thank you

Re: Payment Want to return

hTideGnow — Fri, 18 Oct 2024 17:28:19 GMT

hi @Rpatel8501

if account not fully activated yet, you can still ask for refund, please check with PM support.

submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Payment Want to return

slusagm — Fri, 18 Oct 2024 17:29:31 GMT

you can ask PM and see if it is too late for a refund.

You won't be able to use submit proper Chatbot ticket at this stage, so message PM instead:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437