topic Re: About making a payment in Get Support

About making a payment

Weston6 — Thu, 17 Oct 2024 16:40:36 GMT

I lost my wallet and all my cards. So that's why public mobile can't get there payment, how can I fix this so it's auto pay again

Re: About making a payment

Handy1 — Thu, 17 Oct 2024 16:44:40 GMT

@Weston6 You could buy payment voucher from shoppers drug mart and load the funds *611 to resume service right away . And go into your account and ensure auto subscribe is turned on and update your credit card if needed

Turn auto subscribe off/on

Re: About making a payment

hTideGnow — Thu, 17 Oct 2024 16:45:32 GMT

HI @Weston6

you have a replacement credit card yet? If not, you can also use a Prepaid credit card

then login My Account , go to Payment, Manage Subscription, Update Card Information and enter the new card details

Re: About making a payment

slusagm — Thu, 17 Oct 2024 16:45:33 GMT

buy a voucher from stores and load voucher using *611 or My Account