activate sim

naor — Thu, 17 Oct 2024 03:58:09 GMT

my sim did not activate properly SIM

my number also has not been ported

i already paid my subscription

Re: activate sim

softech — Thu, 17 Oct 2024 04:00:17 GMT

@naor have you used the PM app and got all the way to Step 6? If not , please download the Public Mobile app and login and complete the subscription

if you already used the app and got to Step 6 and something wrong , please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: activate sim in Get Support

activate sim

Re: activate sim