topic Re: Transfer from another provider in Get Support

Transfer from another provider

Patogo325 — Wed, 16 Oct 2024 22:42:38 GMT

How do I change the cell number that I keyed in wrong

Re: Transfer from another provider

Chalupa_Batman — Wed, 16 Oct 2024 22:48:16 GMT

@Patogo325 wrote:
How do I change the cell number that I keyed in wrong

HI @Patogo325

You will have to contact a CS Agent by creating a ticket.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transfer from another provider

Krainzie — Wed, 16 Oct 2024 23:00:15 GMT

If you have down loaded the app and have an account set up just open the app click on your account and go to the bottom of the page where it says change your number.

Re: Transfer from another provider

hTideGnow — Thu, 17 Oct 2024 01:21:38 GMT

HI @Patogo325

if you have an active porting request, you can call the porting support team, they can help you to update the phone number quickly

I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call