topic Re: Slow speeds in Get Support

Slow speeds

Seabass383 — Tue, 15 Oct 2024 17:10:34 GMT

Hello , I am on a 5g plan I used to get speeds in the 100mbps now I only get between 0.49 mbps to. 1mbps I did reboot my device multiple times made sure I had the latest updates , I have not just changed plans I am on the same plan I had months ago when the speeds were fast . Not sure what to do now if anybody has suggestions it would be greatly appreciated . Thanks

Re: Slow speeds

Yummy — Tue, 15 Oct 2024 17:13:30 GMT

It could be some issues in your area. Most likely nothing to do with your phone/sim.
You could try your sim in another phone to eliminate phone issue,

Re: Slow speeds

Handy1 — Tue, 15 Oct 2024 17:21:24 GMT

@Seabass383 Try your phone on 4G/LTE see if it improves the speed . You can also try and rest network settings see if that helps . If still no luck confirm with support

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Slow speeds

Tiffa — Wed, 16 Oct 2024 02:53:18 GMT

I've been experiencing the same issues for the past few days.