topic Re: Forgot ID in Get Support

Forgot ID

sikita — Tue, 15 Oct 2024 02:38:21 GMT

Hello,

I forgot my eversafe ID, could you please send it back to me? My electronic adress is xxxxxxxxxxxxxxxx@xxxxxxxxxxxx

Re: Forgot ID

computergeek541 — Tue, 15 Oct 2024 02:39:10 GMT

@sikita wrote:
I forgot my eversafe ID, could you please send it back to me? My electronic adress is xxxxxxxxxxxxxxxx@xxxxxxxxxxxx

Sorry, but Public Mobile does not provide customer service over e-mail. As for your EverSafe login, it is your e-mail address (whichever one you used, and it could be the same one that you just mentioned).

Re: Forgot ID

hTideGnow — Tue, 15 Oct 2024 02:40:53 GMT

HI @sikita

try the Forgot login link and PM will send an email to the correct email address. Of course, you will have to check all your mailbox (and check the spam folder) to see if you get that

if you cannot find it still, then support agent can help. Please message them directly here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437