topic Subscription won’t activate in Get Support

Subscription won’t activate

KyleBatman — Tue, 15 Oct 2024 02:39:53 GMT

I’m on step 6 and won’t activate. Can’t go back and when I ask for support it just runs in circles

Re: Subscription won’t activate

Sansan — Tue, 15 Oct 2024 01:43:21 GMT

If the app won't activate for you, use rhe link to contact support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription won’t activate

hTideGnow — Tue, 15 Oct 2024 01:48:28 GMT

HI @KyleBatman

Support agent can help to finalize the activation. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription won’t activate

Ryanbereti09 — Tue, 15 Oct 2024 19:16:35 GMT

I can’t stress enough, if you selected esim, you have to go to your email and accept download it on to your phone. Mine said not activated and then went in to my email, downloaded it, and was automatically connected to the network.