topic Re: Put wrong package on phone in Get Support

Put wrong package on phone

LandATownsend — Mon, 14 Oct 2024 20:39:16 GMT

I put $15 US plan on phone (this morning) for $15, but I don't need text I need phone calls. Can I get it cancelled so I can pick the phone call option?

Re: Put wrong package on phone

Handy1 — Mon, 14 Oct 2024 20:40:21 GMT

@LandATownsend Support team should be able to help reverse it for you

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Put wrong package on phone

hairbag1 — Mon, 14 Oct 2024 20:42:09 GMT

@LandATownsend

that $15 US 15 Day Roaming add-on includes talk and text. You must have a volte enabled cellphone that's on the PM whitelist of volte enabled phones to be able to use it in US. Go in to the settings to make sure volte is turned on.

Re: Put wrong package on phone

Chalupa_Batman — Mon, 14 Oct 2024 20:43:59 GMT

@LandATownsend wrote:
I put $15 US plan on phone (this morning) for $15, but I don't need text I need phone calls. Can I get it cancelled so I can pick the phone call option?

Hello @LandATownsend

I can tell you that all plans with Public Mobile come with texting. Unlimited U.S. Talk and Text Bundle $15 is the cheapest bundle you can get for US roaming. So you DID get the correct addon.

Re: Put wrong package on phone

BKNS27 — Mon, 14 Oct 2024 20:54:44 GMT

@LandATownsend

If are just looking for a calling plan. You can use WhatsApp or TextNow app for free calling and texting through wifi.

You can get a $15 credit into your account by a CS_Agent for the wrong purchase.