topic Re: Not resolved network issue in Get Support

Not resolved network issue

Bojan1233447 — Sat, 12 Oct 2024 22:05:03 GMT

I cannot get cellular data at all with new esim. All setup was correct except now it is not working.

please help.

hTideGnow — Sat, 12 Oct 2024 22:10:48 GMT

hi @Bojan1233447 iPhone or Android?

reboot the phone once

make sure the eSIM is active. And on IPhone, make sure it is set S Primary and enabled "Turn on this line"

try Reset All Networks

if nothing works,

message support agent for help

Handy1 — Sat, 12 Oct 2024 22:11:22 GMT

send a private message To CS_Agent

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