topic Re: Cancel Autopay in Get Support

Cancel Autopay

aakhalaf2001 — Sat, 12 Oct 2024 19:08:42 GMT

Hi,
I need to cancel the autopay from My Account. Can you please guide me on how to do it?
Thank you,

Re: Cancel Autopay

Handy1 — Sat, 12 Oct 2024 19:19:50 GMT

@aakhalaf2001 Like this

Turn auto subscribe off/on

Re: Cancel Autopay

hTideGnow — Sat, 12 Oct 2024 19:22:38 GMT

hi @aakhalaf2001 login My account -> payment > Manage Subscription and turn off there

Re: Cancel Autopay

aakhalaf2001 — Sat, 12 Oct 2024 19:24:16 GMT

Will this cancel autopay and temporarily stop the service?

Re: Cancel Autopay

hTideGnow — Sat, 12 Oct 2024 19:41:27 GMT

hi @aakhalaf2001 no, it won't stop your current service (your current cycle)

it just wont renew the plan at the end of the cycle

Re: Cancel Autopay

BKNS27 — Sat, 12 Oct 2024 20:27:26 GMT

@aakhalaf2001

It would put monthly payment on hold but if you stopped payment for longer than 90 days then it will cancel your account…no more access to your account, your number will be returned to the carrier you got your number and your SIM will no longer work.