topic Re: URGENT ACTTION IS REQUIRED in Get Support

topic Re: URGENT ACTTION IS REQUIRED in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262087#M870552 <P>you will have to ask PM to get the account number for you. You won't be able to open proper Chatbot ticket, so just message them</P><P> </P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sat, 12 Oct 2024 17:03:51 GMT slusagm 2024-10-12T17:03:51Z URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262078#M870543 <P>Hello,</P><P>I just purchased a number on this account yesterday and the installation of the E-SIM. I also tried using the barcode set to my email but gave the same error message saying i should contact support.<BR />Please can you check this out on your ends and help resolve this .<BR /><BR /><BR /></P> Sat, 12 Oct 2024 18:22:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262078#M870543 zulamita 2024-10-12T18:22:59Z Re: URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262083#M870548 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/482787">@zulamita</a>  </P><P class=""><SPAN class="">send<SPAN class="">  </SPAN>a  private message   To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span> Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">                          <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A><BR />    </SPAN></P> Sat, 12 Oct 2024 17:02:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262083#M870548 Handy1 2024-10-12T17:02:03Z Re: URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262084#M870549 <P>Hello <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/482787">@zulamita</a> </P><P>Please remove your personal information as this is NOT a private website.</P><P><SPAN>To</SPAN><SPAN> submit a ticket with CS Agent using this Chatbot link</SPAN></P><P><SPAN><A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></SPAN><SPAN> </SPAN></P><P><SPAN>Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message</SPAN></P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437?emcs_t=S2h8ZW1haWx8a3Vkb3N8TFpUNEIyRTUxWFhIUTd8MTI0MTQwNXxLVURPU3xoSw&emcs_t=S2h8ZW1haWx8a3Vkb3N8TTA5VUc5M0ZGTVRCNkZ8MTI0NTkyM3xLVURPU3xoSw&emcs_t=S2h8ZW1haWx8a3Vkb3N8TTE4R0pFRVBZTklNN0Z8MTI1MzkxN3xLVURPU3xoSw&emcs_t=S2h8ZW1haWx8a3Vkb3N8TTFVOElWVUdJS1RPUjB8MTI1OTIyNnxLVURPU3xoSw&emcs_t=S2h8ZW1haWx8a3Vkb3N8TTIxREVRNzZTUlJNUVV8MTI2MDgyMXxLVURPU3xoSw" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sat, 12 Oct 2024 17:03:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262084#M870549 Chalupa_Batman 2024-10-12T17:03:16Z Re: URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262085#M870550 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/482787">@zulamita</a> </P><P>remove your personal info, we are just customers here and this is an open forum </P><P>to get help, message support agent here </P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sat, 12 Oct 2024 17:03:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262085#M870550 hTideGnow 2024-10-12T17:03:01Z Re: URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262086#M870551 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/482787">@zulamita</a> </P><P>We are all members like you and there are no PM staff on this public forum.</P><P>I would suggest you remove your personal information or you will get spammed. Click on V in circle and edit out.</P><P>You will need to submit a ticket on Chat by typing in Submit a Ticket or Contact Agent.</P><P>Or you can contact them by pm.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A> </P> Sat, 12 Oct 2024 17:03:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262086#M870551 BKNS27 2024-10-12T17:03:15Z Re: URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262087#M870552 <P>you will have to ask PM to get the account number for you. You won't be able to open proper Chatbot ticket, so just message them</P><P> </P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sat, 12 Oct 2024 17:03:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262087#M870552 slusagm 2024-10-12T17:03:51Z Re: URGENT ACTTION IS REQUIRED https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262129#M870585 <P>Thank you all.</P> Sat, 12 Oct 2024 18:23:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/URGENT-ACTTION-IS-REQUIRED/m-p/1262129#M870585 zulamita 2024-10-12T18:23:36Z