topic Re: Transfer phone number in Get Support

Transfer phone number

Rolly4 — Sat, 12 Oct 2024 15:33:23 GMT

Re: Transfer phone number

Handy1 — Sat, 12 Oct 2024 15:39:13 GMT

@Rolly4 Transfer number in to PM or out of PM . In either case you need your old providers sim to be active and start the port request with new provider leaving old providers sim in the phone to reply YES to the confirmation text to port number

Re: Transfer phone number

Phil_Adelphus — Sat, 12 Oct 2024 15:43:29 GMT

@Rolly4 Instructions for porting a number into Public Mobile are here

https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-number

For porting out, leave your Public Mobile sim in your phone as @Handy1 noted, and contact your new provider

Re: Transfer phone number

BKNS27 — Sat, 12 Oct 2024 16:04:19 GMT

@Rolly4

Adding to @Handy1 comment…there is a 90 minute window for you to reply to the text or porting will be in limbo and will need an agent help you with the porting.

Re: Transfer phone number

hTideGnow — Sat, 12 Oct 2024 16:43:48 GMT

hi @Rolly4 please provide us more info for better assistance, like porting in or out? what was the exact problem?