topic Re: Reward in Get Support

Reward

Kev2001 — Sat, 12 Oct 2024 16:13:34 GMT

I purchased the 10 point Reward for 1000 US calling but my phone will not allow. Restarted phone, when does it come into effect?

Thanks

Handy1 — Sat, 12 Oct 2024 16:40:53 GMT

@Kev2001 .should take effect immediately . Since you tried rebooting the phone . I suggest context support to look into what gone wrong

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

hTideGnow — Sat, 12 Oct 2024 16:42:30 GMT

hi @Kev2001 check My Account to see if the add-on is there already. It might take as many as 2 days for PM to process

and make sure you cann US with a 1 in front of the 10 digits

if you need to ask support agent to check, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437