topic Can’t log in in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1261961#M870452 <P>@<SPAN>CS_Agent i was logged out my account can’t log in and now it says my number is invalid when I try to use it to recover my account by my number still works ??? What’s going on</SPAN></P> Sat, 12 Oct 2024 10:04:08 GMT Bryan12345 2024-10-12T10:04:08Z Can’t log in https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1261961#M870452 <P>@<SPAN>CS_Agent i was logged out my account can’t log in and now it says my number is invalid when I try to use it to recover my account by my number still works ??? What’s going on</SPAN></P> Sat, 12 Oct 2024 10:04:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1261961#M870452 Bryan12345 2024-10-12T10:04:08Z Re: Can’t log in https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1261963#M870454 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/482690">@Bryan12345</a>&nbsp;</P><P>it could be just a browser cache problem.&nbsp; Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)</P><P>if same, then&nbsp;<SPAN>please submit a ticket </SPAN><SPAN>&nbsp;by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P> Sat, 12 Oct 2024 03:32:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-log-in/m-p/1261963#M870454 hTideGnow 2024-10-12T03:32:59Z