topic Re: Credit Card not being processed. in Get Support

Credit Card not being processed.

Jimmy51 — Fri, 11 Oct 2024 18:34:58 GMT

Nedd help to process the credit card for first time subscriber. Address is correct. card info is correct. only issueu might be my name although the name on the card is th

Re: Credit Card not being processed.

Handy1 — Fri, 11 Oct 2024 18:37:58 GMT

@Jimmy51 The most important thing is that the postal code matches that of the credit card on file . Also you’re using the app to activate ? If your using the app clear data cache or uninstall it and re install it and when you open the app make sure your allow location sharing and that you picked the correct province

Re: Credit Card not being processed.

golfball — Fri, 11 Oct 2024 18:38:42 GMT

It seems your post got cut short. What error are you seeing, could it be getting blocked by the bank?

Re: Credit Card not being processed.

hTideGnow — Fri, 11 Oct 2024 18:52:06 GMT

HI @Jimmy51

if PM has not charged you yet, the quickest way to get it working again is to use another email to start a new account and run the subscription again

if you decide to do that, please uninstall and reinstall the app first, then use anther email address to start