https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261555#M870182 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8626.jpeg" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/140424iBA5E3FA8E4062DC8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8626.jpeg" alt="IMG_8626.jpeg" /></span></P><P> I just got this message.</P><P>Does anyone knows about it?&nbsp;</P><P>Thank you.</P><P> </P> Fri, 11 Oct 2024 00:29:30 GMT icpkdasm 2024-10-11T00:29:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261555#M870182 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8626.jpeg" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/140424iBA5E3FA8E4062DC8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8626.jpeg" alt="IMG_8626.jpeg" /></span></P><P> I just got this message.</P><P>Does anyone knows about it?&nbsp;</P><P>Thank you.</P><P> </P> Fri, 11 Oct 2024 00:29:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261555#M870182 icpkdasm 2024-10-11T00:29:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261558#M870183 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/437368">@icpkdasm</a>&nbsp; Go into your account and turn on auto subscribe . So your plan will automatically renew</P><P class=""><SPAN class="">Turn auto subscribe off/on </SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Handy1_0-1728606680580.png" style="width: 5168px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/140426i69F6F11696A2EBA8/image-size/medium?v=v2&amp;px=400" role="button" title="Handy1_0-1728606680580.png" alt="Handy1_0-1728606680580.png" /></span></P><P>&nbsp;</P><P class="">&nbsp;</P> Fri, 11 Oct 2024 00:31:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261558#M870183 Handy1 2024-10-11T00:31:57Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261560#M870185 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/437368">@icpkdasm</a>&nbsp;</P><P>look like you have turned off Autopay</P><P>Since you are using the app, you don't need to use the browser to check</P><P>on the App, same page as what you showed us, click Manage Subscription and make sure it says "Subscriptoin Renewal (Active)" there</P><P>and of course, make sure you credit card is not expiring.&nbsp; On the app, go to Payment page, then "Update Card Information" and check</P> Fri, 11 Oct 2024 00:37:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issue-with-supscription/m-p/1261560#M870185 hTideGnow 2024-10-11T00:37:03Z