topic Re: Slow everything in Get Support

Slow everything

Nicberto — Thu, 10 Oct 2024 02:20:13 GMT

I signed up for public mobile 3 days ago and it’s so unbelievably slow. I’ve done all the troubleshooting but I’m legit ready to transfer back. I can’t even download emails. Where do I go from here 😭😭

Re: Slow everything

Handy1 — Thu, 10 Oct 2024 02:22:54 GMT

@Nicberto True Telus 5G+ speed up to 2GBps that’s real peed not up to 250mbs 5G PM

Re: Slow everything

hTideGnow — Thu, 10 Oct 2024 02:30:01 GMT

hi @Nicberto

how slow is slwo? please run speed test and post us screenshot

and tell us what plan you have ? 3G plan? 4G plan? or 5G ? You didn't tell us what plan you have and with the speed you got, we are hard to agree or disagree

Re: Slow everything

golfball — Thu, 10 Oct 2024 03:23:02 GMT

Was your previous carrier Telus or a different company?