topic change subscription in Get Support

change subscription

icpkdasm — Wed, 09 Oct 2024 19:15:02 GMT

Hello,

Im using 50G Canada-US international supscription.

If I change to 65G international mid of cycling, it would be charged extra full price?

Thank you

Re: change subscription

Handy1 — Wed, 09 Oct 2024 19:19:06 GMT

@icpkdasm Yes and you would start new 30 days cycle immediately and pay the full price of the plan immediately . Instead Your best to change plan on renewal option so you don’t lose money on your current cycle PM is pre paid service and no refunds

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Re: change subscription

hTideGnow — Wed, 09 Oct 2024 19:19:05 GMT

hi @icpkdasm

it will charge you new plan price now and no refund for the remaining days for the current cycle.

So, if you don't need the new features on the new plan, please use Change on Renewal option to schedule the plan change

Re: change subscription

cellphoneuser1 — Wed, 09 Oct 2024 19:20:04 GMT

@icpkdasm wrote:
Hello,
Im using 50G Canada-US international supscription.
If I change to 65G international mid of cycling, it would be charged extra full price?
Thank you

Yes, it would be full price. You would also lose the payment for the 50GB plan and not get any refund or credit. Tell it schedule the plan change to avoid losing money.