topic Re: Widget in Get Support

Widget

RazRee — Wed, 09 Oct 2024 21:35:27 GMT

Hey there! Can Telus make a widget that shows how much data has been used rather than having to go into the app each time?

thanks!

Re: Widget

Handy1 — Wed, 09 Oct 2024 18:54:46 GMT

@RazRee Since Telus does not have such a tool I don’t think public mobile will anytime soon , however if you have android phone you can track your data usage that in the phone settings

Re: Widget

hTideGnow — Wed, 09 Oct 2024 18:57:09 GMT

HI @RazRee

good idea!!

but it is actually fast and quick to login the PM app and check the usage (just remember to drag down the screen to force and update)

but honest, it would be great to have the widget, suggest to PM directly

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Widget

Handy1 — Wed, 09 Oct 2024 18:59:53 GMT

Your right OP has great idea , but would that cost PM money to implement? If it did then I don’t see it ever happening since they went after the old legacy rewards in attempt to save money . Not give back to customers

Re: Widget

hTideGnow — Wed, 09 Oct 2024 19:05:03 GMT

HI @Handy1

you are very pessimistic. Before the PM app, no one expect PM will has it

no one expect we will have some VoLTE here

no one expect PM will have 5G before Koodo has it

these all cost money, but we have it now

who knows when PM will have the next app update and maybe they will add it

also, PM has been giving back to customer. You have been getting at least 10 points ($10) from Community give back program. PM has similar plan price as others, and with the rewards , many find that PM has the lowest cost here and stays. So, PM has been giving back to customers

Re: Widget

Handy1 — Wed, 09 Oct 2024 19:12:02 GMT

Not pessimistic but a realist . And the voLtE has a shortlist not all phones are supported same with 5G and not 5G+ but yes the app itself was a nice surprise. As for my community rewards that’s not a free be we work to earn those rewards so not just a hand out like you making it sound . But I hope 🤞 that OP suggestion will come to fruition

Re: Widget

hTideGnow — Wed, 09 Oct 2024 19:21:15 GMT

HI @Handy1

for community rewards, yes, we work on it. But I am pretty sure you enjoy it. You won't spent that much time daily just to get $10 a month. You must enjoy the "work" to stay here. LoL

Re: Widget

cellphoneuser1 — Wed, 09 Oct 2024 19:25:19 GMT

@RazRee wrote:
Hey there! Can Telus make a widget that shows how much data has been used rather than having to go into the app each time?
thanks!

There's a bunch of free data counting widgets for Android, but most of them go based on 1 month counters. Public Mobile does 30 or 90 day plans. Public Mobile is a no frills brand. Remember that the expense for Public Mobile to make a widget would be passsed on to customers, so that's a consideration.

Re: Widget

hTideGnow — Wed, 09 Oct 2024 19:36:54 GMT

HI @cellphoneuser1 @RazRee

for 3rd party Widget , Data Usage Manager is a good one that you can choose Custom and set for 30 days