topic Re: Nee in Get Support

Nee

Leelaura1975 — Wed, 09 Oct 2024 11:56:20 GMT

I need to cancel, I've brb charged for a while and I don't use this provider anymore.

Re: Nee

Handy1 — Wed, 09 Oct 2024 12:00:53 GMT

@Leelaura1975 Best to have support remove the credit card on file right away , but if you can log into to your account you can turn off auto subscribe

Turn auto subscribe off/on

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Nee

hTideGnow — Wed, 09 Oct 2024 12:35:03 GMT

HI @Leelaura1975

you can disable autopay yourself at My Account or you an message support agent if you cannot login

or if you don't care about the phone number, you can in fact work with your credit card and cancel it from that end