topic Activation failed in Get Support

Activation failed

dwydl27 — Tue, 04 Jan 2022 21:14:17 GMT

Hi there i just tried to activate my new sim with the $120 promo plan, everything went through except giving me the red text in final stage showing activation failed.

Now i checked my credit card and the payment already went through but when i pop in my card there's no voice/text/data available, when i try to create a online account with the phone number i chose (also the number showed up in my phone) it says number is invalid or you may have created your profile already, but at the same time i can't login with the email/password i set up.

Some help is definitely appreciated here.

Re: Activation failed

PhoneSeeker — Thu, 03 Nov 2016 03:20:35 GMT

Click this mod's link @Shazia_K and on the right hand side of the page, press "send this user a private message". The moderator will be able to set up your account manually.

Re: Activation failed

ION9 — Thu, 03 Nov 2016 03:20:52 GMT

Have you tired restoring your password using your email?
Also make sure to reboot your phone after inserting the Sim.
Hope this helps.

Re: Activation failed

dwydl27 — Thu, 03 Nov 2016 03:29:51 GMT

tried that and can't even identify my email address, sent a PM to Shazia already, will see if she can help me.