topic Re: New 90 days subscription plan in Get Support

New 90 days subscription plan

AJethava — Tue, 08 Oct 2024 22:00:21 GMT

I used to have a $15/month with Canada wide 100 minutes with 250 MB data plan. and recently I've opted for 90 days 9GB data plan staring October 7, 2024, as per a promotional text message I received from Public Mobile.

I thought - it also includes the unlimited calling and international texting features.

But when I logged into my account today, it does not show if I have any Canada wide calling and texting features in my account.

Can someone explain if I lost basic calling and texting features, by opting for 90 days - 9GB data plan?

Please clarify.

Thank you.

Re: New 90 days subscription plan

hTideGnow — Tue, 08 Oct 2024 22:02:57 GMT

Hi @AJethava

yes, unlimited calling and international texting are both included. Since it is almost a default features to most plan, except one or two lowest plan, PM likely decide not to write it down there for most of us, but there are included

but if you want to confirm from PM support, you can submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: New 90 days subscription plan

Handy1 — Tue, 08 Oct 2024 22:04:30 GMT

@AJethava Yes it will include unlimited calling in Canada and unlimited international text . If you check your payment page it will show more details of your plan

Re: New 90 days subscription plan

AJethava — Tue, 08 Oct 2024 22:34:52 GMT

Thank you.

Re: New 90 days subscription plan

EB0 — Tue, 08 Oct 2024 23:21:47 GMT

@AJethava

I know it’s a targeted offer, but I would like to know What is the price for this 90 days 9GB promotion plan?

Thanks you in advance.