topic Phone useage in Get Support

Phone useage

Nikis7766 — Tue, 08 Oct 2024 19:05:27 GMT

I just noticed that my phone useage shows numbers I have never called any ideas how that may have happened?

Re: Phone useage

hTideGnow — Tue, 08 Oct 2024 19:06:43 GMT

if the number ends with 4001, then no worries, they are just voicemail number. PM usage will shows all he calls going in voicemail as well as when you check voicemail.

Re: Phone useage

Neil11 — Tue, 08 Oct 2024 20:48:34 GMT

You will need to contact customer service agent to fix your issue. Either via the following link:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437