topic Porting numbers in Get Support

Porting numbers

Edkai — Mon, 07 Oct 2024 20:12:53 GMT

How do I get the port team to enter the correct info? Apparently submitted 3 times already to Speakout. Told by their agent that the need both IMEI and PIN

Re: Porting numbers

BKNS27 — Mon, 07 Oct 2024 20:16:01 GMT

@Edkai

Are you porting into PM or out of PM?

Normally you need your previous account number and not the IMEI because you will run into problems use the IMEI.

Re: Porting numbers

hTideGnow — Mon, 07 Oct 2024 20:16:08 GMT

hi @Edkai porting from Speakout is trickier

But check with PM porting support team and confirm. I will send you the number to PM Porting support team Please check your community inbox

Re: Porting numbers

hTideGnow — Mon, 07 Oct 2024 22:33:11 GMT

hi @Edkai some notes about porting from SpeakOut from a retired Oracle:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-number-from-Speakout-Apply-also-to-Petro-Canada-Mobility/m-p/365194