topic Payment information not updating in Get Support

Payment information not updating

Poppy1265 — Sun, 06 Oct 2024 21:00:22 GMT

Hello

Is there someway to update my information. I login but it doesn’t accept?

Re: Payment information not updating

Chalupa_Batman — Sun, 06 Oct 2024 21:01:59 GMT

The Website and the App both have Cache issues. Wait 1 hour after the very last time you tried and not a minute sooner as it's a security feature to protect your account. Then go into your browser settings and clear the cache. Then restart your browser and go into incognito mode and log in and try again. This SHOULD work.

Re: Payment information not updating

Poppy1265 — Sun, 06 Oct 2024 21:05:20 GMT

Okay

I hour