topic Re: eSIM purchase in Get Support

eSIM purchase

MWJC — Sun, 06 Oct 2024 20:24:02 GMT

Where can I purchase an eSIM card from Public Mobile? Can’t find it on this site.

Re: eSIM purchase

Handy1 — Sun, 06 Oct 2024 11:57:26 GMT

@MWJC If you’re activating for the first time you need to do so in the App . Just download the app on phone and you will see it in subscription add on page . But if your activating just follow the prompts and you will get the option to do so

Re: eSIM purchase

hTideGnow — Sun, 06 Oct 2024 13:42:14 GMT

HI @MWJC

if you want to buy eSim as an existing subscriber, you need to buy it from the Public Mobile app,

However, buying esim is not on the Subscription and Add-on page. Instead, you go to the Account page and then click Buy Sim card and choose esim

But if you are new subscriber, you will need to download Public Mobile app still, and Step 3 will ask you the type of sim card you want, choose eSIM