topic Re: ESIM locked my phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259707#M868971 <P>I subcribed to another PM line, ported my number back. Never got the test because I didn't realize that my SMS wasn't working... So now I can only make calls and I can't do anyting else or access anythign that requires 2step.&nbsp;</P> Sat, 05 Oct 2024 23:01:57 GMT Joey_ 2024-10-05T23:01:57Z ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259580#M868888 <P>I switched from esim with public mobile to PC mobile sim card and it completely ruined my phone, no one knows what the issue is and now I have to send it back to Samsung. My s24 ultra now doesn't recognize any other sim card, what is going on?!?!.</P><P>On top of that, I can't find a reliable way to ask someone to verify if somehow my phone is locked to esim&nbsp;</P> Sat, 05 Oct 2024 13:09:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259580#M868888 Joey_ 2024-10-05T13:09:16Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259582#M868889 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/480609">@Joey_</a>&nbsp; &nbsp;Since you changed providers to PC Mobile, what have they suggested? &nbsp;Was the phone brand new? Public Mobile doesn't lock phones or esims.</P> Sat, 05 Oct 2024 13:39:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259582#M868889 Phil_Adelphus 2024-10-05T13:39:47Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259602#M868899 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/480609">@Joey_</a>&nbsp;</P><P>Did you delete the PM eSIM card from your settings once you switched to PC mobile service?</P><P>Did you try a network reset of phone? &nbsp;Factory reset of phone?</P><P>As mentioned, PM does not lock phones or eSIMs</P> Sat, 05 Oct 2024 15:06:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259602#M868899 Dunkman 2024-10-05T15:06:47Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259707#M868971 <P>I subcribed to another PM line, ported my number back. Never got the test because I didn't realize that my SMS wasn't working... So now I can only make calls and I can't do anyting else or access anythign that requires 2step.&nbsp;</P> Sat, 05 Oct 2024 23:01:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259707#M868971 Joey_ 2024-10-05T23:01:57Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259709#M868972 <P>Problems:&nbsp;</P><P>1. No&nbsp; in-bound calling, no out/in text.&nbsp;</P><P>2. Can't respond to port request text.&nbsp;</P><P>3. Can't register for any text features because now I am locked out of google RSC because I ported twice in 4 days.&nbsp;</P><P>This is a nightmare, 2 step verification and esim are 2 things that I will never ever use again.&nbsp;</P> Sat, 05 Oct 2024 23:04:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259709#M868972 Joey_ 2024-10-05T23:04:52Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259711#M868973 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/480609">@Joey_</a>&nbsp;so, you are porting into PM?</P><P>check with PM porting support team and confirm. I will send you the number to PM Porting support team Please check your community inbox</P><P>&nbsp;</P> Sat, 05 Oct 2024 23:20:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259711#M868973 hTideGnow 2024-10-05T23:20:34Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259713#M868975 <P>PC Mobile saw no issues on their side, I am currently using the second PM account I made for the $19 plan.&nbsp;</P> Sat, 05 Oct 2024 23:24:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259713#M868975 Joey_ 2024-10-05T23:24:04Z Re: ESIM locked my phone https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259714#M868976 <P>Thanks!</P> Sat, 05 Oct 2024 23:24:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/ESIM-locked-my-phone/m-p/1259714#M868976 Joey_ 2024-10-05T23:24:23Z