topic Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)? in Get Support

How do I pay while I am waiting for a replacement credit card (mine was stolen)?

Cindy63 — Fri, 04 Oct 2024 19:10:58 GMT

I had fraudulent charges, so the bank suspended my card and is sending me a new one. However, the payment will be due before I get it. How can I arrange a payment until it gets here?

Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)?

hTideGnow — Fri, 04 Oct 2024 19:12:05 GMT

HI @Cindy63

you can pay by voucher. Get one from Sheoppers drug mart or any gas station, then load the voucher using *611 or via My Account

Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)?

BKNS27 — Fri, 04 Oct 2024 19:18:50 GMT

@Cindy63

You can also purchase vouchers to retain service from:

7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples.

Then dial 611 and enter the voucher number and pin.

Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)?

Sansan — Fri, 04 Oct 2024 19:20:57 GMT

@Cindy63 if you have another credit card use the link below to pay.

https://myaccount.publicmobile.ca/en/account/payment/funds/card

Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)?

Cindy63 — Fri, 04 Oct 2024 19:45:22 GMT

Thanks to everyone who posted. I appreciate the information. It is very useful. 🙂

Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)?

computergeek541 — Fri, 04 Oct 2024 19:53:42 GMT

Re: How do I pay while I am waiting for a replacement credit card (mine was stolen)?

computergeek541 — Fri, 04 Oct 2024 20:16:00 GMT

@BKNS27 wrote:
@Cindy63
You can also purchase vouchers to retain service from:
7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples.
Then dial 611 and enter the voucher number and pin.

When topping up using a voucher, it's only the vocuher PIN that gets entered. The voucher number doesn't get asked for.