topic Re: How To Use TM SIM Card In Andriod Mobile Phone? in Get Support

How To Use TM SIM Card In Andriod Mobile Phone?

Handery — Fri, 04 Oct 2024 18:24:47 GMT

Hello everyone!!

Hope you all guys are doing well. I registered my tm sim card recently. Eveything was good after registration but the tm sim card stops working after one day. I have an android mobile and sim is not working in mobile. I am unable to find the reason behind. Vist Tm sim Official website. Visit website

Now I need your guidance to overcome this issue. I am looking forward for your valuable suggestions.Thanks in advance!!

Re: How To Use TM SIM Card In Andriod Mobile Phone?

slusagm — Fri, 04 Oct 2024 02:32:18 GMT

So, the sim card not connected to the network at all?

try your sim card in another phone, might be just a device problem

Re: How To Use TM SIM Card In Andriod Mobile Phone?

hTideGnow — Fri, 04 Oct 2024 02:33:02 GMT

HI @Handery

did you try to reboot your phone? Try Reset All Networks and see if it works

if same,  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How To Use TM SIM Card In Andriod Mobile Phone?

Chalupa_Batman — Fri, 04 Oct 2024 02:35:13 GMT

@Handery wrote:
Hello everyone!!
Hope you all guys are doing well. I registered my tm sim card recently. Eveything was good after registration but the tm sim card stops working after one day. I have an android mobile and sim is not working in mobile. I am unable to find the reason behind.
Now I need your guidance to overcome this issue. I am looking forward for your valuable suggestions.Thanks in advance!!

Hello @Handery

You are referring your SIM card to a "tm" SIM card. Do you mean PM? As in Public Mobile? Because "tm" would be Telus Mobile. IMO.

If you've set up your account correctly, Android phones are often known to have SIM card provisioning issues. This means you just need to place your Public Mobile SIM card into a different phone to give it a kick start. And if it's working, then you just slide it into the phone you wish to use. If you still need help, you can reach a CS Agent this way.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: How To Use TM SIM Card In Andriod Mobile Phone?

argentwings17 — Fri, 04 Oct 2024 03:35:45 GMT

you could also switch to a esim card instead of a physical one

Re: How To Use TM SIM Card In Andriod Mobile Phone?

Phil_Adelphus — Fri, 04 Oct 2024 09:49:02 GMT

@Handery Is this really a TM sim card, which apparently is Philippines based?

Re: How To Use TM SIM Card In Andriod Mobile Phone?

budibanyu778 — Fri, 07 Mar 2025 11:15:21 GMT

You can try reinserting the SIM, restarting your phone, or checking if the SIM is properly activated. If the issue persists, contact TM support for assistance. For a smooth SIM registration TM process, always follow the official guidelines.

Re: How To Use TM SIM Card In Andriod Mobile Phone?

John165 — Sat, 12 Apr 2025 08:10:05 GMT

've tried to figure out the cause but haven’t found a solution yet. I also visited the official TM SIM registration website, but I couldn’t resolve the issue.

I would really appreciate your guidance on how to fix this problem. Looking forward to your valuable suggestions. Thank you in advance!

Re: How To Use TM SIM Card In Andriod Mobile Phone?

Phil_Adelphus — Sat, 12 Apr 2025 10:52:03 GMT

@John165 So you and the OP are promoting TM sim cards I assume, since the wording is so similar. This has nothing to do with Public Mobile.

Re: How To Use TM SIM Card In Andriod Mobile Phone?

computergeek541 — Sat, 12 Jul 2025 17:43:22 GMT

removed spam

Re: How To Use TM SIM Card In Andriod Mobile Phone?

saleemt343 — Sun, 29 Mar 2026 17:41:38 GMT

It sounds like your TM SIM worked initially but then stopped, which usually points to a verification or network issue. Sometimes this happens if registration details don’t fully match or if the SIM hasn’t been properly activated on the network. You might want to try basic fixes like restarting your phone, switching airplane mode on/off, or reinserting the SIM.