topic Re: Port over from Fido in Get Support

Port over from Fido

MountainMaxMan2 — Fri, 04 Oct 2024 06:31:10 GMT

Hey guys, I have a friend who wants to port over their number from Fido in an area where Fido don’t work but their account is still drive. Normally to port over we need to reply YES to our current t subscriber like bell to allow the change, if my friend can’t do that how else can we port it over? Will Fido email them asking instead of texting?

Re: Port over from Fido

DennyCrane — Fri, 04 Oct 2024 02:17:19 GMT

@MountainMaxMan2 Can't your friend temporarily move into a Fido coverage area to be able to receive the text?

Re: Port over from Fido

hTideGnow — Fri, 04 Oct 2024 02:23:39 GMT

HI @MountainMaxMan2

your friend has to contact Fido and see if they are ok with his verbal approval to the port rather than via the formal text. It is all up to Fido , up to the agent he talks to

Re: Port over from Fido

MountainMaxMan2 — Fri, 04 Oct 2024 02:25:39 GMT

No we are 2000km away

Re: Port over from Fido

DennyCrane — Fri, 04 Oct 2024 02:30:26 GMT

Can they enable Wi-Fi calling and receive the text that way? Otherwise call Fido, as mentioned.