topic Re: Installed esim now phone is SOS on primary cellular in Get Support

Installed esim now phone is SOS on primary cellular

Adam24 — Thu, 03 Oct 2024 15:11:48 GMT

I installed a Airalo esim for a trip today. Says it was installed successfully. Now on primary cellular service my phone is SOS. Any idea why?

Handy1 — Thu, 03 Oct 2024 15:15:24 GMT

@Adam24 SOS indicates the SIM was not set up properly easy fix , please

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

hTideGnow — Thu, 03 Oct 2024 15:15:20 GMT

is your PM an esim? it is normal only one esim is enable and working

so, you want Airalo or PM sim to work?

if you want Airalo to work, make sure it is set to enable or toggle on Turn on this line.

similarly, if you still want PM to work, turn OFF Airalo esim and make sure PM sim/esim is on

Adam24 — Thu, 03 Oct 2024 15:16:15 GMT

Thank you. I have turned off Airalo esim and turned on Pm and still sos

Adam24 — Thu, 03 Oct 2024 15:18:56 GMT

Thanks I’ll try that

hTideGnow — Thu, 03 Oct 2024 15:19:09 GMT

is your PM an esim?

just make sure PM sim is set as Primary, and toggle on Turn on this line

then reboot phone and then Reset network settings on the phone, it should work