topic Re: Spam Calls in Get Support

Spam Calls

ColinP123 — Thu, 03 Oct 2024 20:22:57 GMT

I've never in my life had as many spam calls since I changed over to Public Mobile.

Who is PM selling our numbers to??

I get at least 2 spam calls a day and I constantly block them + have my phone not let through unregistered numbers.

It's ridiculous.

Any help or tips would be great.

Re: Spam Calls

hTideGnow — Thu, 03 Oct 2024 13:08:31 GMT

HI @ColinP123

PM is owned by Telus and they won't sell your accounts to spammers 🙂

if you got your number new when you activated the PM account, likely it was a "bad" number from the previous owner. You can login My account, go to Profile and choose a new phone number

but if you ported in your number, you probably don't want to change the number. In this case, you will have to use the device feature "Silent unknown caller" to filter the number, have your phone only ring from know people on your contact list and send others to voicemail. But using this feature, you will have to have every friend saved on your contacts

Re: Spam Calls

ColinP123 — Thu, 03 Oct 2024 13:14:45 GMT

Thanks for the quick response.

It's a ported number I've had for 10+ years and the issue only started with I switched over.

I'll try and tighten down my settings like you suggested. Thank you.

Re: Spam Calls

AveragePerson — Thu, 03 Oct 2024 13:35:19 GMT

I think spammers/scammers are just more aggressive and adding every possible combination of phone numbers to their database.

If you have an android phone, it's pretty good at identifying and alerting you that it's a spam call.

On your device, open the Phone app .
Tap More options More and then Settings and then Caller ID and spam.
Turn See caller ID & spam on or off.

If you have an iPhone, you need to download an app.

Re: Spam Calls

Yummy — Thu, 03 Oct 2024 15:03:38 GMT

NOTHING to do with PM. PM is Not selling your number to anybody.

It is just that spammers picket numbers starting with certain area codes and 3 digits and spoofing them.

Re: Spam Calls

Terryscell — Thu, 03 Oct 2024 17:22:41 GMT

I have had *some* success with a tone which tells computers the number is disconnected. I recorded it onto my outgoing message. It has reduced, but not eliminated, phishing. You can Google it, or it's on Wikipedia. Look for "Phone Disconnected Tone". In the meantime, don't answer unknown callers.