topic Re: Locked Out in Get Support

topic Re: Locked Out in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258467#M868171 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479526">@Coeman</a>  if you changed password and still cannot get in you will need the help of support </P><P class=""><SPAN class="">send<SPAN class="">  </SPAN>a  private message   To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span> Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">                          <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></SPAN></P> Wed, 02 Oct 2024 14:26:09 GMT Handy1 2024-10-02T14:26:09Z Locked Out https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258463#M868167 <P>I have been permanently locked out of my account after changing my password. It told me I have too many attempts and said to try again in an hour, which was well over a month ago and everytime I try, it still continues to tell me to wait an hour despite using the correct password. Not sure what to do about this. </P> Wed, 02 Oct 2024 14:21:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258463#M868167 Coeman 2024-10-02T14:21:22Z Re: Locked Out https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258464#M868168 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479526">@Coeman</a> </P><P>message customer support using this link...</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 02 Oct 2024 14:22:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258464#M868168 hairbag1 2024-10-02T14:22:07Z Re: Locked Out https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258465#M868169 <P>HI <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479526">@Coeman</a> </P><P>permanently locked out? did you try using Incognito/private/secret mode on your browser to request unlock and loign?</P><P>or you can ask support agent to help.  Just message them here</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 02 Oct 2024 14:24:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258465#M868169 hTideGnow 2024-10-02T14:24:10Z Re: Locked Out https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258466#M868170 <P>You will need to contact customer service agent to fix your issue. Either via the following link:</P><P> <A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank">https://widget.telus.tiia.ai/publicmobile/publicmobile.html</A></P><P> </P><P>If you are having a difficult time, then you can private message CSA:</P><P> </P><P>Send a private message to CSA through the following link :</P><P> </P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 02 Oct 2024 14:24:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258466#M868170 Neil11 2024-10-02T14:24:26Z Re: Locked Out https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258467#M868171 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/479526">@Coeman</a>  if you changed password and still cannot get in you will need the help of support </P><P class=""><SPAN class="">send<SPAN class="">  </SPAN>a  private message   To CS_Agent</SPAN></P><P class=""><SPAN class=""><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span> Link below <span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span><span class="lia-unicode-emoji" title=":down_arrow:">⬇️</span></SPAN></P><P class=""><SPAN class="">                          <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"><SPAN class="">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</SPAN></A></SPAN></P> Wed, 02 Oct 2024 14:26:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258467#M868171 Handy1 2024-10-02T14:26:09Z Re: Locked Out https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258562#M868223 <P>Try "Forgot Password".</P> Wed, 02 Oct 2024 17:18:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-Out/m-p/1258562#M868223 Terryscell 2024-10-02T17:18:50Z