topic Re: bill payment in Get Support

bill payment

gary1951 — Tue, 01 Oct 2024 12:16:57 GMT

Re: bill payment

Handy1 — Mon, 30 Sep 2024 22:12:28 GMT

@gary1951 This is public forum please edit and remove your credit card info . You need to log into your account and make manual payment from the payment page in your account .You can also buy payment voucher from shoppers drug mart and load them *611

Re: bill payment

eddieO — Mon, 30 Sep 2024 22:13:57 GMT

@gary1951 as mentioned, please remove your sensitive data from your post by clicking on the small circle in the top right corner of your post with a little "v" in it, from there you can edit your post to remove it as this is a public forum, ANYONE can see it.

For payment, you can click on this link to add a manual payment:

https://myaccount.publicmobile.ca/en/account/payment/funds/card

You can also go into your Public Mobile account and update the payment information to include your credit card number if it's not already there.

Re: bill payment

gary1951 — Tue, 01 Oct 2024 12:20:08 GMT

cant log in to my account stuck on page lets continue activation pls help

Re: bill payment

softech — Tue, 01 Oct 2024 12:35:55 GMT

@gary1951 the error indicates that the system is unable to match the login email with your My Account. Easy fix for PM support but you need to engage them via private message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there