topic Re: Porting numbers in Get Support

Porting numbers

Edkai — Mon, 30 Sep 2024 16:42:38 GMT

How do I port my number with Speakout to replace my current Public mobile and continue with the current plan.

Re: Porting numbers

Chalupa_Batman — Mon, 30 Sep 2024 16:44:54 GMT

@Edkai wrote:
How do I port my number with Speakout to replace my current Public mobile and continue with the current plan.

Hello @Edkai

It's super easy to do. Log into your account, on the left side click on Profile, then next page on right side it will have phone number. There you can port it over. Just make sure your SpeakOut is active and your SpeakOut SIM card is in the phone so you can say YES to the text they'll send you for porting approval.

Re: Porting numbers

Yummy — Mon, 30 Sep 2024 16:44:39 GMT

Both accounts have to be active.
You initiate porting at PM and keep other SIM in your phone to answer YES within 90 minutes of receiving SMS from other company.

Re: Porting numbers

slusagm — Mon, 30 Sep 2024 16:47:00 GMT

you can request porting when on your My Account

and make sure your Speakout Account is active as they will send you a text and you need to reply yes to approve

Re: Porting numbers

eddieO — Mon, 30 Sep 2024 16:50:17 GMT

@Edkai all answers provided will get you there but just make sure you do not enter your phone's IMEI number, instead supply your Speakout account number and it should go smoothly. For some reason most people have problems when using the IMEI number so don't bother trying it