topic Re: Could not enter referral code upon registration in Get Support

Could not enter referral code upon registration

spacecrafty — Sun, 29 Sep 2024 23:45:19 GMT

Hi,

Is it possible to add it in manually afterwards? There was already a promo but it wouldn't allow me to add a referral code as well.

Thank you!

Re: Could not enter referral code upon registration

BKNS27 — Sun, 29 Sep 2024 23:48:22 GMT

@spacecrafty

You will need to contact a CS_Agent through the Chat bubble and type in Submit a Ticket or Contact Agent and explain but remember that the $10 credit will be applied into your account within 72 hours.

Re: Could not enter referral code upon registration

Chalupa_Batman — Sun, 29 Sep 2024 23:49:25 GMT

@spacecrafty wrote:
Hi,
Is it possible to add it in manually afterwards? There was already a promo but it wouldn't allow me to add a referral code as well.
Thank you!

Hello @spacecrafty

It's best to create a ticket and they can add it for you.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Could not enter referral code upon registration

spacecrafty — Sun, 29 Sep 2024 23:55:06 GMT

Thank you for your quick response!