topic While porting and esi details went wrong in Get Support

While porting and esi details went wrong

Musae — Sat, 28 Sep 2024 18:09:21 GMT

Please help to fix it

Chalupa_Batman — Sat, 28 Sep 2024 18:04:46 GMT

Please create a ticket to have this corrected. A CS Agent will get back to you within a few hours.

To submit a ticket with CS Agent using this Chatbot link

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

slusagm — Sat, 28 Sep 2024 18:10:17 GMT

you mean you put the wrong IMEI? it is safer to use account number of the old service provider

you can ask PM to update it. Call the portomg assistance team. I can't post the number here but I will message it to your inbox in the community

Jimmy59 — Tue, 27 May 2025 21:20:03 GMT

Please send phone number