topic Re: Update call display in Get Support

Change Name on call display

Inder_ — Fri, 06 Sep 2024 03:41:55 GMT

How can I change my Name on call display, right now it is showing Hinton city when I calling someone I want to Display my Name on it ? Plz need a help

Re: Change Name on call display

cellphoneuser1 — Fri, 06 Sep 2024 02:24:49 GMT

@Inder_ wrote:
HI
How can I change my Name on call display, right now it is showing Hinton city when I calling someone I want to Display my Name on it ? Plz need a help

There's no way to change the name that is sent. Also, Public Mobile doesn't send any name with the phone number when you make a call. Some phones use software to detect the city name or name of caller, but the database can have mistakes. The only way to make the name show as you want is for the person who answers to save your phone number in the contact list. If the company that the phone's software has an error for you name, you have to contact that company that keeps that list.

Re: Change Name on call display

TheSterlinger — Fri, 06 Sep 2024 02:26:11 GMT

@Inder_ this is not something that you can change. It has nothing to do with PM.

Only phone number is displayed with PM.

Re: Change Name on call display

softech — Fri, 06 Sep 2024 03:26:58 GMT

@Inder_

PM does not send name to the receivers of your calls, they only send the number

The reason those who dont have your number see a different name is that their phone used some build in number-name lookup services. There are multiple ones depending on the devices those people have.

For example, Samsung uses Hiya services. To update the name entry for you number on Hiya, you have to reach out to them directly here: https://hiyahelp.zendesk.com/hc/en-us/requests/new

Update call display

Inder_ — Fri, 27 Sep 2024 14:45:45 GMT

Hi how can I update my call display? Plz I think this can do technical support I think? My call display show Hinton but I live in edmonton, can anyone change Hinton to Edmonton plz 🙏

Re: Update call display

slusagm — Fri, 27 Sep 2024 14:49:19 GMT

PM only sends number to the call display and not name. It is the app on your phone that looked up the wrong name. What phone you have?

Re: Update call display

computergeek541 — Sat, 28 Sep 2024 01:44:41 GMT

@Inder_ wrote:
Hi how can I update my call display? Plz I think this can do technical support I think? My call display show Hinton but I live in edmonton, can anyone change Hinton to Edmonton plz 🙏

Sorry, but there's option to make this type of change. A Hinton number will always be a Hinton number. Is the number an Edmonton phone number?