topic activating sim card in Get Support

activating sim card

LMCJ — Sat, 28 Sep 2024 01:15:35 GMT

I have bought a physical sim card and installed it but cannot activate it. Help

Re: activating sim card

Chalupa_Batman — Fri, 27 Sep 2024 21:36:20 GMT

Have you downloaded the app to start or finish setting it up? If so, what stage are you at that you're stuck at? We are going to need more info if we're going to try to help you.

Re: activating sim card

slusagm — Fri, 27 Sep 2024 21:39:04 GMT

at which stage you are at for activation? if you only use the web browser to activate and just got to the payment step, it is not done

you need to use the app to get to payment , thrn choose phone number and then the final activation step

or tell us more what you have done

Re: activating sim card

Afera — Sat, 28 Sep 2024 19:22:58 GMT

I had to restart my phone and my SIM and messages came through. That might work?

Re: activating sim card

slusagm — Sat, 28 Sep 2024 19:28:58 GMT

@Afera , so, you are @LMCJ ?

it might. Test making calls and test calling yourself, also text data. If all work, then you are good