topic Re: Could a representative please help me track when my sim card is arriving? in Get Support

Could a representative please help me track when my sim card is arriving?

helpplease123 — Fri, 27 Sep 2024 07:19:13 GMT

Is there anyone who can help me?

Re: Could a representative please help me track when my sim card is arriving?

Handy1 — Thu, 26 Sep 2024 23:28:22 GMT

@helpplease123 No unfortunately, , there’s no tracking number and thru Canada post , most folks see it with in 10 business days some have reported up to 3 weeks of its over 10 business days you can ask support for a update

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Could a representative please help me track when my sim card is arriving?

Chalupa_Batman — Thu, 26 Sep 2024 23:26:40 GMT

@helpplease123 wrote:
Is there anyone who can help me?

Hey @helpplease123 Sadly there is no way to track the SIM card delivery date as it's sent snail mail.

If you need a physical SIM, Amazon sells them. Click on AMAZON for the link.

Or locations near you that have a SIM. TELUS STORES

Re: Could a representative please help me track when my sim card is arriving?

BKNS27 — Thu, 26 Sep 2024 23:27:52 GMT

@helpplease123

Your SIM will be shipped by Canada Post standard letter with no tracking.

You can contact a CS_Agent but They can Only tell you it was shipped out. It normally takes 10 business days to 3 weeks to arrive.

Re: Could a representative please help me track when my sim card is arriving?

hTideGnow — Thu, 26 Sep 2024 23:37:32 GMT

hi @helpplease123 sim card usually takes 5 days to 3 weeks for delivery

check with support agent and they might be able to let you yo buy another one from local Telus or Koodo store and they will reimburse you

message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Could a representative please help me track when my sim card is arriving?

computergeek541 — Fri, 27 Sep 2024 07:16:00 GMT

@Handy1 wrote:
@helpplease123 No unfortunately, , there’s no tracking number and thru Canada post , most folks see it with in 10 business days some have reported up to 3 weeks of its over 10 business days you can ask support for a update
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Public Mobile does not always send SIM cards using Canada Post. it's true that most do get sent by Canada Post but I sometimes have then arrive by UPS.