topic Re: Account number in Get Support

Account number

Deepikasaini — Thu, 26 Sep 2024 21:35:09 GMT

Hey , I really need help to get my public mobile account number . I tried to open my account but I can’t find it anywhere please help me with that asap. Thanks

Re: Account number

Chalupa_Batman — Thu, 26 Sep 2024 21:46:52 GMT

@Deepikasaini wrote:
Hey , I really need help to get my public mobile account number . I tried to open my account but I can’t find it anywhere please help me with that asap. Thanks

Hello @Deepikasaini

It's super easy. Log in, then on your left side go to Profile. Then on your right side, middle box it says Account Info, Account number is right there. Click on the eye to see it.

Re: Account number

Deepikasaini — Thu, 26 Sep 2024 22:44:42 GMT

Thanks for replying but I still need help because I tried everything also the instructions which u gave me but it still not showing anything . Please how can I talk to customer service so they can help directly

Re: Account number

hTideGnow — Thu, 26 Sep 2024 22:47:04 GMT

hi @Deepikasaini you can try using PM app and go to Account page for the account number

if you still cannot find it, ask support to give it to you

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account number

computergeek541 — Thu, 26 Sep 2024 23:11:13 GMT

almost word for word repeat of the previous message post