topic Re: No service in Get Support

No service

steveflanagan — Tue, 04 Jan 2022 21:13:29 GMT

This is my second post about this, since 12:00 pm yesterday afternoon my Telus iPhone 6 started saying no service. There is nothing wrong with my sim tried it in my other phone and it worked fine. It was also working perfectly on my iPhone until then!!! Is this a iPhone issue you a pm issue!!

Re: No service

paul3 — Wed, 02 Nov 2016 20:14:36 GMT

Maybe if you kept it in your friends phone it would do the same thing. I would look into ordering a new sim card and see if that fixes it. Whats 5 bucks to eliminate the possibility of that issue all together?

Re: No service

steveflanagan — Wed, 02 Nov 2016 20:16:41 GMT

It's in an old phone of mine right now working perfectly, not in a friend's phone

Re: No service

CaNuCk07 — Wed, 02 Nov 2016 20:35:30 GMT

Is your new iphone up to date? That tends to cause alot of issues.

Re: No service

steveflanagan — Wed, 02 Nov 2016 20:37:36 GMT

It's on 10.1.1 when I hook it up to iTunes, it says it's the latest update

Re: No service

WearySky — Wed, 02 Nov 2016 20:43:22 GMT

When it's in your iPhone, can you go to the network settings and see the various network operators available? Maybe it stopped connecting to the PM network for some reason.

Re: No service

steveflanagan — Wed, 02 Nov 2016 20:45:29 GMT

I have to turn network to manual, and check mark pm, and it still does nothing

Re: No service

steveflanagan — Wed, 02 Nov 2016 21:13:12 GMT

i also tried my wifes pm card in my iphone and still no dice!!!!

Re: No service

CaNuCk07 — Wed, 02 Nov 2016 21:44:03 GMT

Maybe a hard reset on the phone? Just a guess.

Maybe at this point contact one of the mods in hopes that it's not a hardware issue. their swamped right now so might take longer than usual.

Re: No service

steveflanagan — Wed, 02 Nov 2016 21:53:09 GMT

Tried everything, also tried to contact the mods, if it's hardware it's still under warranty

Re: No service

WearySky — Thu, 03 Nov 2016 13:29:26 GMT

@steveflanagan it might be worth paying a visit to the Apple genius bar then. At the very least, they could try throwing your sim into another iPhone to see if it works in one of theirs.

Re: No service

Mary_M — Thu, 03 Nov 2016 13:33:20 GMT

Hey @steveflanagan

As long as you sent a private message to one of the mods - this will get looked at.

Sorry for the delay, we're a little overwhelmed but rest assured that this will be taken care of.

Cheers,

Mary