no plan detail

namjun — Tue, 04 Jan 2022 21:13:27 GMT

today I tried to see my plan detail.

But I could not see it.

Please check my account!

Re: no plan detail

ShawnC13 — Fri, 04 May 2018 21:10:27 GMT

@namjun wrote:
Hi
today I tried to see my plan detail.
But I could not see it.
Please check my account!

So when you login to self serve and on the overview page you see nothing? If that is the case will need to contact a moderator.

To send a private message to a moderator click this link.

In your message please include:

PM Phone Number
4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)

account number

date of birth

complete address listed on account with postal code

email address on account

most commonly called numbers

alternate number listed on the account

last payment date and amount

last 4 digits of the credit card

Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

topic no plan detail in Get Support

no plan detail

Re: no plan detail