topic Notifications in Get Support

Notifications

Gn2 — Tue, 24 Sep 2024 02:54:43 GMT

I am not being notified of Calls and text messages ~~@ Service~~

Re: Notifications

computergeek541 — Tue, 24 Sep 2024 02:56:32 GMT

@Gn2 wrote:
I am not being notified of Calls and text messages ~~@ Service~~

Please do not tag the username "Service" as that person does not work for Public Mobile. As for not being notified of calls and text messages, are you actually receiving the text messages? If the text messages are on your device but you're not being notified, this is a device issue. Also, check if there are missed calls in your call log. Double check that do not disturb mode has not been accidently enabled.

Re: Notifications

Handy1 — Tue, 24 Sep 2024 03:02:00 GMT

@Gn2 Have you tried rebooting the phone ? Can you confirm that your accounts active ? Does data work ?and you don’t have the volume turned down by any chance ?

Re: Notifications

BKNS27 — Tue, 24 Sep 2024 07:43:07 GMT

@Gn2

Are the notifications settings enabled on the phone and messaging app?

Re: Notifications

Phil_Adelphus — Tue, 24 Sep 2024 11:34:17 GMT

@Gn2 What phone do you have? If an iPhone make sure the little button on the top left side has not been accidentally switched to silent mode.