topic Re: Sim card in Get Support

Sim card

Jarl — Tue, 04 Jan 2022 21:13:24 GMT

Last year I purchased a SIM card from Public Mobile. This year I tried to register the same SIM card, but it is saying it is an invalid SIM card. Do I have to purchase a new card this year? Thanks.

Re: Sim card

closng — Fri, 04 May 2018 14:27:32 GMT

@Jarl wrote:
Last year I purchased a SIM card from Public Mobile. This year I tried to register the same SIM card, but it is saying it is an invalid SIM card. Do I have to purchase a new card this year? Thanks.

Hi @Jarl,

Was the SIM card activated once already? If so, you will have to purchase a new SIM card as SIM cards cannot be reactivated again.

Re: Sim card

Someone_here — Fri, 04 May 2018 15:19:46 GMT

And if it was never activated, it should work. If not, contact the moderators by sending them a private message.

Re: Sim card

Jarl — Fri, 04 May 2018 15:33:49 GMT

Thanks, yes, I activated it last year.

Re: Sim card

computergeek541 — Sat, 05 May 2018 03:55:54 GMT

@Jarl wrote:
Thanks, yes, I activated it last year.

Unfortunately, in that case, you cannot use this sim card. Sim cards cannot be reused. You can purchase a new one from Public Mobile's website or in-store through Walmart, K-mobile, or WOW Mobile.